Things at work haven’t changed a bit. They are as hectic and chaotic as they always were. Some passengers’ reactions keep astonishing me. Sometimes I really wonder if these things do in fact happen or I may simply be imagining them. Take for instance today.
A bus full of passengers was waiting with its doors closed for the OK from the aircraft. The aircraft was not ready and would need a few more minutes so the bus driver not to stay idle, left the bus to help the ramp agents load the luggage onto the aircraft, and kept the bus doors closed. A few passengers got impatient standing in the bus, so they smashed the emergency handle and forced the doors open. They descended merely and started boarding the plane on their own accord.
The truth is, I would have paid good money to see the cabin crews’ faces when these passengers entered the plane unexpectedly. The captain was furious to say the least. After everybody sat down in their seat, he informed the passengers that he was canceling the flight unless the person who forced the doors was identified.
It may seem extreme but, it was a security issue. The aircraft was still fueling, the passengers were scattered around the plane on the tarmac when they got out of the bus, no airport staff nor aircraft crew were supervising the flow of passengers into the plane. Many things could have gone wrong and many could have hurt themselves. It was not only dangerous, but foolish! Also, there was no guarantee that a person with such conduct would behave inside the aircraft once it was 2000 ft in the air.
During all this chaos, I was wishing I was still in London on holidays!
